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Maison La Cerisaie - Terms and Conditions

Welcome to Maison La Cerisaie, Sixt Fer à Cheval, Grand Massif, trading as Maison La Cerisaie (“Maison La Cerisaie”, “We”, “Us”) The property is managed and owned by Pablo & Christine Ettinger and we hereby give notice that any booking you make for rental of all or part of the chalet Maison La Cerisaie is subject to the following conditions. If you place a direct booking with us, you accept these conditions. Please read them carefully.

 

This contract is between Maison La Cerisaie and the party leader (“You”, “Guest”) who must sign the booking form accepting these conditions on behalf of all persons in their party (“Guests”). A contract exists when you have paid a deposit and we have confirmed the reservation in writing.

Guest Responsibility

Guests must treat the property, its furnishings, fittings, utensils and other facilities with care and respect. Any loss or damage incurred to the property must be reported to us straight away. We have the right to recover from you the cost of any loss, damage or breakage caused during your stay.

We accept no responsibility for any of your personal belongings, including money, electrical and IT equipment and official documents, both inside and outside the chalet.

Security Deposit

In making a booking you accept responsibility for any theft, breakage or damage caused by you or any member of your party and agree to indemnify us in full for any loss that we may incur as a result. A security deposit of €600 is required and will be returned within 7 days of the end of your holiday, less the cost of any losses, damage/breakages. Tenant’s responsibility for costs and damages are not limited to the amount of the security deposit.

Please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action. If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out. The accommodation will be inspected at the end of the holiday. Please do not move any furniture from one room to another.

The Environment!

Please close and lock the doors and close the windows when you leave the property unoccupied and please make sure you switch off lights, heating, or any electrical appliances when you go out – we’re an eco-friendly chalet.

Hot tub and terrace
The hot tub may be used until 10pm. Please respect this timing out of respect for our neighbours. Please avoid using glass or sharp objects near the pool/hot tub (there are plastic glasses in the kitchen).

Guests must shower before entering the water for hygiene reasons and to rinse off creams and makeup.

The Yoga Studio

The Yoga Studio in the garden does not form part of the rental agreement and if you wish to use this, it must be separately hired by agreement. Please contact us if you wish to do so.

Check-out 

Check-out time is 10.00 and check in is from 17.00. These timings are required in order to fully clean and prepare the chalet for the following guests. 

Booking and Payment

A booking is secured once we have received the completed booking form, together with a 10% deposit. All deposits are non-refundable except where we are unable to accept your booking.

The full balance is to be paid no later than 8 weeks before the arrival date. Bookings made within 8 weeks of arrival are payable in full immediately.

Where payment is not made 8 weeks before arrival, the booking may be cancelled and the deposit forfeited.

Prices

We aim to ensure that any prices shown on our website are current and accurate at all times. However, we reserve the right to adjust prices at any time before you make your booking and we will confirm them at the time of your booking.

Cancellation

Cancellation must be made in writing by the party leader and will be subject to the following charges:

  • More than 8 weeks before arrival: 25%

  • 4-8 weeks before arrival: 50%

  • 2-4 weeks before arrival: 75%

  • Less than 2 weeks before arrival: 100%

Any alterations, other than additions, made to the existing booking within 8 weeks of arrival may be subject to an administrative fee.

Force Majeure

We accept no legal liability and no compensation will be paid if we are forced to cancel, curtail or in any way change your holiday due to circumstances beyond our control, including but not limited to war, civil unrest, pandemic, industrial dispute, natural disaster, fire, technical problems with transport, closure or congestion of airports or ports, adverse weather conditions and any other similar event.

Insurance

You are expected to purchase insurance to cover both the cost of cancellation by you and the cost of assistance, medical treatment or repatriation in the event of your having an accident or becoming seriously ill. We disclaim responsibility for any costs associated with your injury, sickness or repatriation.

Smoking

Maison La Cerisaie is a non-smoking chalet. Smoking is not permitted inside the chalet or within the porch area. It is permitted on the guest garden terrace.

Pets

We regret that for the moment we cannot accept pets.

Outdoor shoes

We ask you not to wear outdoor shoes in the chalet. Please bring indoor shoes or slippers. There is an entrance hall inside the front door where shoes can be left.

Complaints

Any problem or complaint which the client may have concerning their holiday must be reported directly to us as soon as possible and we will endeavour to put matters right. 

Welcome!

La Cerisaie is a family house and is our home. We hope that all our guests enjoy the facilities and treat the property with the same respect that they would with their own house.

Many thanks.

Pablo & Christine Ettinger

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